The ASTPS program made Tax Resolution work less stressful. If you follow the guidelines in the manual, then the work flow doesn't become a burden. Learning how to make the office function more efficiently and how to manage the clients and case files was a blessing. Norma is a great teacher and made me feel valued as a person and as an Administrative Assistant. Thank you so much for your guidance and inspiration.
Dorothy Pellegrino - Ovie Gibson-CPA, Charleston, West Virginia
This program was extremely beneficial. The one on one training provided the detailed information required to analyze the gathered information and bring a case to completion. I would recommend this program to anyone interested in venturing into the Tax Problem Resolution field.
Robin Grindstaff - Ovie Gibson-CPA, Charleston, West Virginia
I enjoyed this seminar. This was fun for me. I was so interested in what Norma had to say. I loved the examples that the class was able to participate in.
Yolande Lambright, Mesa, AZ
This program in a must for anyone who works in the field of tax representation and wants to expand their skills. Highly recommend that practitioners send their staff to this course to be more efficient and professional. Extremely good foundation for anyone considering tax professions.
Kevin Murphy, Roselle Park, NJ
I enjoyed attending this class. Within five minutes I was taught a useful tip that will save my attorney valuable time and, in the end, money.
Jeaneth Helton, Dallas, TX
The Perfect Administration Assistant class was superbly presented by Ms. Norma Padilla. I really enjoyed the class and I believe it is a must for all new EAs/CPAs/Lawyers who are in the Tax Problem Resolution profession. I have not had any actual experience in representation because I have no confidence representing any client. But after this seminar I believe that I could now start doing tax problem representation with the IRS. Step by step procedures on tax problems were taught to the class as well as the proper record keeping of all documents relative to the tax problem.
Guillermo Garcia, EA - Sunland, California
"I signed up for this seminar thinking I would only be learning how to write letters to the IRS and handling tax issues, I was wrong. I was amazed at the quality and quantity of knowledge I gained from the "Perfect Administrative Assistant" Training Program. I would recommend this program to anyone who works in an accounting/tax environment."
Jolene Williams, Stockton, California
"Excellent presenter, kept the seminar informative and lively. Great program! Thank you so much for your attitude and presentation, I thoroughly enjoyed your company."
Terry O'Rourke - Malibu, California
"Have never been to a seminar where I came in with “a little bit of knowledge” and left with the ability to start a business that is knowledge based. This course was of tremendous value; every new person should take this course."
Linda Bal, Esq. - Itasca, Illinois
"Norma's training was thorough, yet easy to understand. Her enthusiasm towards her work shined through in her speaking and has increased my motivation to help the law office I work for grow immensely. The days were structured well, the hotel was wonderful (Baltimore 2006), and the atmosphere for socializing was great."
Rebecca Ketcham, Administrative Assistant - Lancaster, Pennsylvania
"Norma has been such a positive influence for me. All questions were answered in such great detail."
Christie Petticrew, Administrative Assistant - Indialantic, Florida
"I really learned a lot in this class. I never thought I could learn this much in two days. Norma is an excellent instructor and is very personable."
Jenn Pysher, Administrative Assistant - Wind Gap, Pennsylvania
"The class and the way it was presented gave me more confidence to run the office as necessary. I believe my employer invested properly in his future. Thank You."
Judith Velazquez-Alamari, Administrative Assistant - Chadds Ford, Pennsylvania
"Norma is great at what she does. She is knowledgeable and is a great asset to any employer, I learned alot from her and am going to use all the info at our office. Norma, if you read this, you are an inspiration for anyone to talk to, good luck to you. See you next year!"
Terrie Vincent, Administrative Assistant - Moses Lake, Washington
"You know that you have attended a great and successful learning event when you return back to your daily work and personal activities and the experience still lingers with you. That is how the Administrative Assistant Program has blessed me."
Deborah DeLain-Ashby, Administrative Assistant - Encino, California
"Norma is a consummate professional. I enjoyed her presentation enormously. I want her to come to my office and train my entire staff."
Michael Eddings, Attorney - Houston, Texas / Regarding attending the Buffalo, NY program.
"In the past, I have experienced that individuals older than myself tend to treat the younger as inferior. Norma however, made me feel very comfortable and capable of implementing the procedures she was presenting. Overall, the class was extremely informative and fast paced, which I enjoyed. I love the book or as Norma calls it, our new "bible". It truly is! I use it on a continual basis since I have returned from the class. It has helped me in communicating with my boss as well as with clients. Whether I am speaking to them in person or on paper, I feel more confident and effective. Overall, I truly believe my efficiency level has increased significantly in how I deal with our IRS clientele as well as with those I work with."
Mary Wanamaker, Administrative Assistant - Thousand Oaks, California
"Each administrative and/or support staff person would benefit by attending the Administrative Assistant Seminar. The information was straight forward and well presented. I walked away with several solid ideas that will impact my office in a positive way."
Dee Lucker, Administrative Assistant - Clackamas, Oregon
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MIRA BHUSHAN CHOPRA
Attorney-at-Law
866-566-9444 (toll free)
7372 Lakeshore Blvd. #4 1422 Euclid Ave. #970
Mentor ,
OH
44060
Cleveland ,
OH
44115
440-257-1658 (By Appointment Only)
September 1, 2005
American Society of Tax Problem Solvers
Attn: Ron Perrino
RE: Administrative Assistant Testimonial
Dear Ron,
I wanted to thank ASTPS for providing a learning program for Administrative Assistants. Last year my assistant went to this program and got so much out of it. Besides learning the basics of running a tax practice, she also learned many more advanced practices. The most important thing, in my opinion, was that she got was a huge confidence boost in being able to understand the big picture which, in turn, helped her understand the importance of the smaller details.
My assistant had been working for me for over 6 months when I sent her to this program. Although she had attended another program with me at the very start of her employment, she really did not feel that her “on the job training” had given her as good of an understanding of my tax practice as your program had. When she came back, the positive effects of the program were obvious.
In addition to just having a better understanding and having things run more quickly, smoothly and efficiently, she was able to implement marketing programs that I had wanted to earlier but hadn’t had time to do. This translated into direct results of new PAYING, high quality clients. The program more than paid for itself, and I am strongly considering bringing her to another program for a refresher. Just like us practitioners, our assistants need re-energizing too, and I know that if she implements one more idea, even if its not new information, it is very likely to spur on new activity that will generate great results!
Thanks again for providing the program!
Sincerely,
Mira B. Chopra
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